For IT services companies accountable to SLAs
An SLA reported as met and an SLA actually met are different claims. Axon reconciles them across engagements before a breach becomes a surprise.
When you're contractually on the hook for service levels, a breach you find out about in the client review is a breach you've already paid for. The early signal is everything.
Why do SLA breaches surface late?
Because the reported status and the measured reality live in different places, reconciled only when someone prepares for the client review. By then a breach has already happened, and the conversation is about credits and apologies rather than prevention.
How does Axon get ahead of breaches?
By checking claimed service levels against what the systems actually show, across every engagement, continuously — so a developing breach shows up as an early flag, not a post-mortem line item.
Frequently asked
Does this replace our monitoring tools?
No — it sits above them and reconciles what's reported to the client against what monitoring and your other systems actually show.
Stop being the reality check.
A small founding cohort — India + GCC. A direct line to the founder.